As a consumer it makes me happy to see the brand I buy and trust for years is constantly shifting to make itself relevant as the consumer choice shifts.
Lexus is once again voted by JD Power as one of the most dependable vehicles on the market. On to my 5 motor vehicle from Lexus, I have to say these are very reliable vehicles. Heck I managed to drive my 2002 RX300 for 200,000 miles with little to no issue or maintenance. One can say I literally drove it into the ground before having any sort of major issues (transmission).
As someone who understands the mechanics of a Luxury vehicle and see the difference, I would much rather spend a little extra of my hard-earned money to purchase a vehicle that would last for years at a time. As I always do, I recommend to my friends and family to pony up the little extra and get the better service and vehicle.
This said I would keep on buying their vehicle and keep on being a loyal customer for years to come.